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February 02, 2008

Mark is still dead

Last week I wrote about Mark. 

Unfortunately - the bad dream that he had died wasn't a dream - and it's been a surreal week - re-connecting with old friends, and re-living formative memories.

Mark was a passionate, thoughtful person who worked so hard to make things RIGHT – while doing his best to have fun - with a unique serene yet sardonic demeanor.

In 1982, I was Mark’s apprentice for 12 months on the 144’ sailing ship – the Barkentine r/v Regina Maris – where he was Chief Engineer (El Jefe) – and I was the Assistant Engineer (El Lacayo) - earning $1 / day.

It’s Mark’s fault that I am a physician.

As we diagnosed, disassembled (and reassembled) diesel engines, bilge pumps, de-salinators and generators together – Mark taught me the fine art of diagnosis, decision making, and careful, patient action. 

In healthcare we call this SOAP (Subjective Objective Assessment and Plan) – On Six Forks Road (and Toyota) – it’s called PDCA (Plan-do-check-adjust).

Medical Educators call it GNOME.

Regardless of the name/ framework/ religion we use – it’s about thinking carefully, calmly and strategically about where you want to end up – then having the knowledge, skill and attitude to get you there.

We're on our way to Mark's memorial service now.  Marcie sent me this last night - which does a better job than I ever will in telling a short story about our friend:

 

January 13, 2008

Informatics Comeptency Evaluation

Let's say you want to evaluate the Medical INformatics Competency of a group of students, IT staff or physicians.

I'm working on an evaluation tool that should be EASY for anyone with these skills .. and a true challenge for those without.   

Take a look at it here. It's a Google spreadsheet so you will have to log in to Google Docs to edit it .. but feel free to do so.

April 30, 2007

Physicians, Patients, and the Electronic Health Record: An Ethnographic Analysis

When Bill Ventres and his colleagues published their paper last year on this topic - I was impressed, but for some reason I didn't write about it here or forward a link to all of my colleages as I should have done. Bill presented the paper at this year's STFM - and of course he uploaded his powerpoint to FMDRL. Required reading.

March 14, 2007

Customer Service - Heathcare, IT and Cell Phones

Sam's cellphone ws not working (again) so we spent 90 minutes at the Sprint store getitng it fixed (again) last night. As we walked away - he observed: "Dad - everyone in that store was angry."

He was right - we wondered together who had the stronger point - the angry lady who hadn't gotten her rebate check yet - or the clerk who kept insisting that the check "comes from corportate - I can't help you." Of course it was the angry lady. the clerk didn't take any ownership of this problem. All he did was insult her and do his best to push the problem away.

Bad bad bad.

Joel's got seven steps:

Seven steps to remarkable customer service - Joel on Software

In healthcare - we can't always fix a problem - but at the very least - we need to build an alliance with the patient/customer so that there is shared understanding of the problem - and shared investment in solving it.

February 07, 2007

Google Calendar for office schedules

A few days ago I made a comment about how the building blocks were there to pull together some "mashups" in medical practice.   I said it wasn't rocket science.   Here's a short description of how I solved a real-life problem in my practice. 

Problem:

  • Dr Reider isn't as well organized as he could be.  Duh.  this is a common problem in healthcare.  Physicians work too much - we'd much rather spend time with our patients than at our desks reviewing paperwork, writing notes, etc.  Perhaps I'm worse than many others.  So be it.  Not going to change this old dog. 
  • Sometimes I'm not scheduled to see patients in the office (yes - I have too many jobs - but let's keep on track here!) but I agree to see someone anyway.  Perhaps I am on the phone with someone who tells me that they can't get an appintment to see me for a few weeks .. and I say "well, Bob .. how about we see each other at 8:30 next Tuesday?"  So Bob gets scheduled .. and next Tuesday rolls around and Bob shows up .. but I'm not there because I forgot. 
  • oops.  Office calls me.  I rush to the office .. see Bob.  All is well.   We hope.
  • My attempt @  human solution was to have the office staff look @ tomorrow's schedule .. see if there are patients scheduled to see me on a day that I'm not usually "in" - and call to remind me.  Short version: this didn't work. 
  • Enter technology:

Requirements:

  • The system will be able to determine when the provider is scheduled to see a patient on a day that he is not otherwise scheduled to see patients.
  • The system will be able to cause the provider to be reminded about the appointment(s) with enough warning to be able to be in the office on time - yet not so early (1 week) that he will forget.
  • The system should - if possible - be able to add the appointment(s) to his calendar in google calendar, 30Boxes, or Outlook.

Implementation:

  • I'm using the webservices that I created for our Misys Vision practice management system to get the information about the scheudle.  Easy.  Scheduled Task that runs on the server @ 6 PM
    • GetSchedule("JMR",BeginDate,EndDate)  .. in this case - I get 1 day - tomorrow.
  • I parse the data and decide if it's a "usual" day or a day I'm not supposed to be in
    • If # rows returned > 4 .. End
    • If $ rows returned < 4 .. then it's probably not an "in-office" day - so let's keep going
  • Push the data to Google's API - to add an event for each visit
    • Sending: BeginTime, EndTime, no patient identifier, description "patient scheduled"
  • The scheduled visit is now on my google calendar.  I can now receive an alert from google via SMS .. or sync with my PDA, outlook, 30Boxes, etc.  Easy.  Google this - there are so many options these days .. from SyncML free solutions - to commercial products.   Perhaps that topic deserves another post ...


Homeland security reaches the anus

This note in the Lancet (sorry - free registration required) tells a compelling story about the state of our Homeland security.  I'll admit I've never seen a Seton .. so I would have been just as confused as the Homeland security physician (did you know we had homeland security physicians?)




February 05, 2007

MySpace for Healthcare?

Matt's Article in Health-IT World got a nice little article on social networking in healthcare.  It's a good little review of what's out there.  I'm not convinced that this stuff is going anywhere.  Physicians have too little time ...

February 03, 2007

What makes a good doctor = what makes a good plumber.

Medical Decisions are hard to make.  Even when they seem easy.  

I'd say that the TV show "House" is popular because Dr House seems to focus on giving patients what they need (honesty, transparency, certain treatments) and not necessarily what they want.   In his case - the difference between the two are entertaining.   Does that make him a good doctor? 

In real life - this is much harder.   There's ample evidence that physicians' decisions are based on many factors.  What's best for the patient is simply one of these factors. 

We've had a medical student working on our office recently - and it's been interesting to see my practice style mirrored in her eyes:

  • I "actually listen" to my patients (who doesn't?   I wonder ...)
  • I spend lots of time with my patients (no wonder I come home late every day!)
  • I hear what they mean - not just what they say (the hardest part)

I re-told this story to her - in abbreviated form.  I posted it nearly 5 years ago - but the principles I tried to highlight then remain important yet under-represented on the Internet today.  Medical blogs are now far greater in quantity - yet I still think there are rather few of them  that express the transparency that the initial work a few of us were striving for back then.   There are so many competing interests - for our time, our money, and our attention.  Without good principles - I'd argue that there is no way for physicians to stay the course - and really make the best decisions for our patients.

The National Physicians Alliance is a relatively new organization that's building steam - based on good principles.  It's great to see an organization that is committed to "Advancing the core values of the medical profession: Service, Integrity, and Advocacy."   You can also read the NPA’s ISSUE BRIEF outlining reasons why physician prescribing data should not be made readily available to pharmaceutical companies.  The issue brief mentions describes how to opt out of pharmaceutical industry data gathering by enrolling in the AMA's Physician Data Restriction Program (PDRP).  Cool.  Check.  Done. 

Integrity is so important - yet so often suspect when there is opacity.  Exposing our patients to the uncertainties of our profession is a cornerstone of shared decision making - yet it takes so much more effort - and so much more time - I'm not surprised that so few physicians actually do it. 

The same goes for plumbers.  We had a "free" cleaning of our furnace performed by these folks last week.  The service rep called my wife at work and told her we needed a new humidifier element for $45.  He happened to have one.  Said OK.  We also needed a new solenoid for the humidifier for $89 "on order."   Turns out - I replaced the humidifier element about 6 months ago (should be done once/year) and the solenoid seems to work just fine to me.  You can listen to  his explanation - left on our voicemail.   Now -  look at the picture. Water running pretty well, if you ask me!   I filled an 18 ounce cup in under 30 seconds.  If that's a "very small amount of water" - I think Gary needs to go back to plumbing school.

Either Gary is stupid - or he's lying.  Either way - I can't trust him or his company ever again - as I suspect that he's got his interests above mine.  I could buy the solenoid (see link above) for $45 if I really needed one.  And I'm a little mad that he took my 6 month old humidifier element with him when he sold me the new one (it's the honeycomb thing in the picture).  Either way - he can't be trusted.

We need trustworthy plumbers, doctors, bankers, lawyers, software developers, etc.    The principles of the profession  must guide our decisions.  If not - we will always be distracted or seduced by the many other choices on our path.  Plumbers who invent problems, doctors who self-refer, and software developers focus more on the icing than the cake - all compromise their integrity in the same way - and will ultimately lose.   

-------------------------

When my patient called this morning - I overheard Amanda our nurse explain why I couldn't just call in an antibiotic for this problem (as was his request).   Taking my time in our visit  this morning to really learn his needs - while I taught him about the science behind our treatment options - took me 35 minutes more than it would have taken to prescribe azithromycin and shoosh him out the door.   Yet when he left the office - I was enthusiastically thanked  for helping him to understand this problem in a way that no other physician had ever done.   Not only will he get better this time (sans antibiotics, btw) - he'll also know how to manage the problem on his own next time - preventing his discomfort and his need for the visit to the office.  Had I given him what he asked for - I wouldn't have given him what he needed. 

August 25, 2006

Physician's First Watch Reviwed

Today Enoch reviews PFW. As usual, Enoch "gets it."

I've been involved with the project for a long time - and it has been a privilege to be involved in something so substantive.

In some ways - PFW serves one of the original goals that medical blogs were trying to reach: reviews of (and pointers to) important medical news on a regular basis. The "regular basis" is an important differentiator between weblogs and a professional he developed and provided resource such as PFW. There is no expectation that a blogger make a post every single day. On the other hand, a product such as PFW fields a reputation as a reliable new source by providing news and information on a daily basis.

Sometimes this is a true challenge, since there have been days in which there is clearly a dearth of truly important medical news.

It's interesting to see that medications gape has discovered and increased logs in the past 6 or 12 months. I remember when Steve Hoffman was there and Steve single-handedly motivated the company to provide RSS feeds well before most people knew what RSS feeds were. It even 18 months ago, it was hard to get Netscape to understand how powerful weblogs could be as a way to build and maintain readership.

And this is why PFW still differs quite a bit from weblogs: We provide important medical information in it claim, concise, well written summary that is deliver daily via e-mail or RSS. There is (by design) very little editorial opinion expressed about the content. In a conversation about the project with the neck a few months ago when I was in San Francisco, and when he pointed out that the discussion around the content may be just as informative or important for readers. He maybe right, but there is no reason that PFW can't serve as the nidus of such a discussion that takes place elsewhere.

For example, this story about salmeterol reminds us of the dangers of this long acting beta agonist when used incorrectly. I'm still not convinced that salmeterol is a dangerous drug inherently. salmeterol (like any medication) should be used carefully and appropriately. From my perspective, the article (and the previous warnings about salmeterol) or more about asthma than this medication. Asthma is a very serious illness and we need to understand that beta agonists (either short-acting or long acting) only treat the symptoms of this disease. Just as no one would expect albuterol two "cure" asthma, salmeterol plays no role in reducing inflammation as would corticosteroids or theophylline.

The staff editors and physician editorial board members of PFW discuss (by conference call) each article twice before publication. These conversations are often robust and educational for all involved, and sometimes I wish that the readership had access to some of the content of our discussions.

Yet if we remain focused on our goal of providing concise, well written summaries, perhaps the medical "blogosphere" will serve the function of creating and maintaining a forum for discussion of these important topics.

 

July 18, 2006

The EHR consolidation begins ..

CCHIT released the results of the first round of EHR certifications. Products that don't have certification will fall out of the marketplace. Yeh ... you can disagree .. and whine about CCHIT being a tax .. and how small vendors can't afford to do the certification .. but the certification is necessary and important. It does level the playing field a bit ...





July 15, 2006

EHR != redunction in health care costs

It Ain't Necessarily So: The Electronic Health Record And The Unlikely Prospect Of Reducing Health Care Costs -- Sidorov 25 (4): 1079 -- Health Affairs

This article has been widely cited in the last week or so. It's a good read. Not sure I agree entirely .. but there are some valid points.

... and Matt points us to this excellent summary (pdf) on IT tools for chronic disease management.


July 12, 2006

Wiki for the Intranet in healthcare

See this post on using wikis for an Intranet in healthcare.  Wiki software is getting good enough these days that the look-and-feel is now tolerable for an Intranet.

Many years ago (1999) .. in a galaxy far, far away .. I built an Intranet home page that was butt-ugly, but it got the job done, and I was trying to spread the concept of an Intranet as a useful tool for clinical and administrative tasks.

Alas, that page still adorns the Intranet there (though it doesn't run from a server under my desk anymore, thankfully!) and while progress is being made (the www site was recently revised - though usability experts would likely give it a C+ at best) .. while I have moved on to other places.

 .. and one of the most successful projects at CapitalCare was the re-building of the Intranet as a Wiki.  It was fun and challenging and I can take credit for only planting the seed and evangelizing a bit.  Watering, fertilizing and nurturing were well managed by a great team of colleagues. 

Physician's First Watch

Physicians' First Watch launched today

What's good about PFW:

  • Daily updates on important medical publications and news
  • Professionally written, concise summaries
  • Hyperlinks to relevant information and source article (see dave's post on how "sending them away" is a fundamental law of making money on the Internet)
  • Stories are thoughtfully reviewed by a team of physician editors yeh .. I'm of of 'em
  • Editorial selection of articles or news items for inclusion is unbiased - without any influence from advertisers, mafia bosses, or old college roomates
  • Available for free, in the flavor you prefer: RSS or e-mail

I'm hoping Enoch will chime in about what's not-so-good about PFW.  I know he has some concerns -- and perhaps some suggestions for improvement ;-)



July 10, 2006

On the Medlogs Controversy ...

Looks like there is a bit of a spat between an anonymous reader and Eliot Gelwan.

Weblogs on Medlogs.com are selected.  Sure .. some are NOT selected for inclusion .. and there are many reasons for that .. one of which is that I don't have the time to review all of the new submissions (I'm about 200 behind at the moment!). I take the editing functions seriously .. though I yearn for a better method of categorizing the blog than the one we devised years ago. I have resisted commercializing the site - at the expense of revenue - so we will all have to wait for medlogs 3.0. But I digress .. The others reasons I don't include a blog in medlogs:

  • I don't think that the blog is about issues relevant to healthcare
  • The blog promotes a business rather than discussion
Not much else. I would argue that politics is often (always?) relevant to healthcare, and that separating science from politics is more of a challenge than most of us will ever admit. The whole point of weblogs is to learn from each other. If you disagree with someone - well then that is great. Disagree and make your point well so that we can all learn from the discussion.



December 19, 2005

RHIOs: The Next Big Thing?

I've done a lot of reading this weekend about RHIOs.  RHIOs are Regional Health Infromation Organizations.

There are a number of reasons I've been doing my homework on this - and a primary one is that our region may have some opportunities to begin some collaborative work, and I think it's important that I understand as much as I can about some of the issues involved.   I've done some of this homework before - but there has been quite a bit written about this recently - so it was time to catch up.

Here's a short tour of some of the reading.  Let's start with some of the most recent information .. which is the transcript ( and video!) of the ONCHIT's most recent meeting:  November 29, 2005

Be sure to read the transcript.  It's very interesting .. and reveals some of the vision of the future of HIT.  Doug Henley shares an important point:

…about demographic data of a patient, registration data, and they walk into a hospital physician’s office and they want to rather than fill out the clipboard three different times, they say “my data is available on www dot whatever” or it may be on a memory stick and “here I give it to you or give you access to it”. So to reinforce my comments earlier about integration or interoperability, it is one thing to have the patient in this case in control of that information, which is great for updating purposes etc, but most places in the system now – forget the HRs for moment – have for want of a better word practice management systems in their electronic. What we don’t want to have happen is for that patient to show up with a memory stick with that data or a Web site and somebody to have to go to it and re-key it and re-enter that information. It has to be able to flow into other systems freely, interoperably, so that hands don’t have to touch it any more in terms of mistakes that could be made. That could be an EHR, it could be allergy information, it could be medication information, and we don’t want mistakes to be made so wherever the data is, it has to integrate across various sites of service and flow freely from point A to point B to point C."

Of course, this is self-evident.  But it's important that he says this - and that there seems to be concensus that this is what the government wants - and that the government will help to faciliate this vision. 

.. And here's an interesting little article on RHIO resistance.  CIOs - generally a cautious species - are not uniformly embracing RHIOs.

.. Ignacio Valdez recently wrote a rather thorough editorial on the topic:

 

"Does it bother anyone that for years, Health Information Technology (IT) successes implied by the news and even in casual conversation may largely be an illusion?"

 

I  don't always agree with him - but this time, Ignacio is right on target.  He points us to this old paper by Paul Starr:

Smart technology, stunted policy: developing health information networks -- Starr 16 (3): 91 -- Health Affairs

But some RHIOs are working well .. right?

Here's one physician's view of a RHIO that's in our backyard  - 50 miles South of Albany.

And of course the Massachusetts project has been quite successful.

So how can we make sure that our local efforts are successful?

Ther is ample guidance from the RHIOFederation -  which is a product of HIMSS

Nancy Lorenzi's excellent 2003 essay on strategies for creating successful local health information interface initiatives (LHII) .. reflects on some of the rare successful implementations in the last decade.  Some key points:

1. Building an LHII is more of a political process than a technology process.
2. Collaboration is achieved through consensus built on sharing and trust.
3. The LHII must be structured so that participation does not mean the loss of
power, control and/or status.
4. Being the champion for an LHII requires risk-taking behavior.
5. Participant acceptance comes in phases and requires knowledge of the
participants needs.
6. Creating an LHII will take time, both in the initial work and for the length of
time until it is the “new” way of working.

Beginning with some shared principles would be a good first step.  Without clear principles - any project is a rudderless ship. 

What might be some of these beginning principles?  

  • The RHIO will enhance the quality and efficiency of patient care
  • The RHIO will provide adequate security to protect against inappropriate access to PHI
  • The RHIO will be managed and coordinated transparently - so that trust and collaboration is fostered.

Hmm .. I've worked on this for a while .. time to post .. but I expect I'll add more to this.  Please use comments to make suggestions for changes or enhancements.


September 29, 2005

Medical Blogs etc.

Dave Winer linked to yesterday's Grand Rounds post and the server is taking a big hit today.  I reorganized the archive template to load a bit faster .. and provide more context.

Doing the Grand Rounds reminded me that bloogers like (love?) traffic.   Do lots of hits define a good blog?   I remember Steve talking at the first Bloggercon about watching his traffic logs and keeping an eye on the referrers - always interested in who is out there reading what he writes.

I'm getting lots of e-mail this morning about posts that I didn't include, or suggestions for more.  No - these aren't the online Vi_g_a (dare I even write the word for fear of attracting TrackBackSpam) sites - but real bloggers who just want their message "out there."

Contrast this with the bloggers like Kevin and Sydney and DB.  Bloggin away .. and doing great work - whether you read it or not.  My best posts are written for me - not for you. 

I'm not saying that wanting traffic is bad (yeh - I sent Dave an e-mail inviting him to post a link) but I don't think that it should be the primary reason for doing this sort of writing.  

September 28, 2005

Grand Rounds #53 Published

Here is Grand Rounds for the week of September 26th, 2005.  It's the 1-year anniversary of Grand Rounds - and I want to thank Nick for setting up and coordinating this weekly review of medical weblogs.  Grand Rounds has grown enormously over the past year .. and augments our medical weblog aggregator (medlogs.com) quite well. Here's an archive of all of the previous Grand Rounds editions.</intro>

Nick thoughtfully asked me to host this week's edition - even though I've not been as active with posting for the past 6 months or so.  He thought I was the first medical blogger - but in fact, that was David Theige who hosted MedEdNews beginning in 1998.  My blog - Family Medicine Notes - was started in earnest in early 1999 - but the current site has archives going back to November of 1999.

Grand Rounds this week will be a bit of a history of medical weblogging - with appropriate (I hope)  mention of some of the current issues and recent posts of interest.

Continue reading "Grand Rounds #53 Published" »

September 26, 2005

Grand Rounds

I will be hosting Grand Rounds this week - which will be the 1 year anniversary of Grand Rounds.  Thanks to Nick for organizing this weekly review of the best of the medical weblogs.  Last week's Grand rounds was over at SoundPractice

Please send me suggestions for this week's GR  by filling out the form here

June 03, 2005

Medical Office Telephone Systems

A colleague of mine recently spent $40,000 on an office phone system.  When we opened 4 years ago, we spent $3000 on ebay and I though it was a lot. 

But phones can do more now .. and I think that an idea system would look something like this.

If you agree, please consider adding to the "bounty" so we can all create an excellent phone system for medical offices that doesn't cost $40,000.  And of course if you have suggestions or additions .. please modify the description .. as it's on a wiki over there at voip-info.org.

 

June 02, 2005

Dead blog?

My wife declared my weblog dead yesterday.  She's not far from the truth.  And she complained that the few posts I've made in recent weeks/months have been too boring.

Hmm.

Perhaps the weblog is a thermometer for how I'm feeling.

Not-so-good recently.

I enjoy my work as a family physician.  Worked yesterday from 9 AM to 8 PM and felt pretty good at the end of the looong day.  Saw lots of patients and yet didn't feel too rushed.  Didn't finish all of my notes during the day - which is a perpetual struggle for me.  The usability of the EMR stinks .. which is a part of the problem (but not all of it).

When I am in the room with a patient, I do my best to focus on the interaction with the patient

April 18, 2005

Usability again

Well, the guru of usability has now posted on the JAMA paper that got all of the press last month.

Since the publication, this thing has been kicked about quite a bit in the medical literature .. so I won't re-hash it here.

Neilsen has an appropriate comment at the end of his note:

"The fact that academic websites are so miserable to use is surely a contributing factor to the isolating and narrowing effect of current research practices. If outsiders could more easily connect with research results in other disciplines -- where they don't know the scientists personally -- we might see more cross-fertilization and growth in our shared knowledge base. Indeed, a unified, worldwide hypertext system was the Web's founding motivation. "

This may seem irrelevant to the "medical usability" issue, but I think he's making a good point about academia in general (and medicine is certainly a product of academia .. eh?) that despite our principles of informatio nsharing etc .. we often form small niches of collaboration, develop shared secret vocaularies and customs .. and often exclude outsiders.

 

 

March 24, 2005

Vocabularies in research

Last fall I posted this comment on a paper in Annals of Family Medicine. 

March 23, 2005

Medical Vocabularies, bad laptop .. ugh

It's been a hectic week. 

Went to San Antonio last week to work on the FMDRL grant.  Didn't see much of the city - but we did get some things sorted out for the project .. and I enjoyed working with our team.

The project is to create a digital library of resources for family medicine education.  Here's an abstract of the grant.

If you're building a library - you've got to catalog the resources so that people can look for stuff.  Fortunately, the good folks at NLM have built some fantastic tools that we're using to put all of this together.

How's it work? 
  -- top secret (for now) ..
But here's a sample.  Pointing the "catalog engine" at this random medical blog post .. returns this:

  
Sample Text:

Take two ximelegatran and call me in the morning [Addendum, 2/14/05: as has been pointed out by commenters, ximelagatran was turned down for approval by an FDA panel in September, 2004, because of concerns about hepato-toxicity. Whether it will ever ...

 

Primary Subject(s):

ximelagatran (T121:Pharmacologic Substance)
Marketing (T057:Occupational Activity)
Coumadin (T121:Pharmacologic Substance)

Secondary Subject(s):

Diaphragm (Anatomy) (T023:Body Part, Organ, or Organ Component) Hemorrhage (T046:Pathologic Function)

Cool huh? 

Using this engine - we could catalog ALL of medlogs (and therefore the "medical blogworld") .. and map the concepts to MeSH or even SNOMED ..

My laptop died yesterday .. which really stinks.  It's an enormous hassle.  I never liked it anyway ... it was a Compaq N800c.  Worked very well for speech recognition .. but it was too big and heavy to work well in the office.  Charlie ordered me a replacement yesterday. 

 

March 09, 2005

CPOE causing medication errors

Yeh .. this one is old news, but I'll mention it anyway ... as it was on NPR yesterday.  Where's the audio?  (if someone can find the link to it .. LMK). It's a study from JAMA that describes how bad UI can cause medical errors.   This is a no-brainer.  At this week's meeting with a rep from our not-to-be-named EMR vendor (no, it's not really Voldemort) - we learned about some of their UI improvements and I will say that they are starting to "talk the talk."  Things we talked about 3 years ago and they looked at us funny like we were speaking Turkish are now appearing in their Powerpoints.  It's certainly a welcome change.  When one of our pediatricians remarked that he had made errors in the ordering of immunizations because the UI of the immunizations screen is so bad - I wasn't surprised.  Bad UI in healthcare applications simply shouldn't be tolerated. 

The question, of course, is how we are going to get from here to there. 

Hard work.

EHR implementation, etc ..

Long time ... let's see ..

  • The AAFP has released the findings of their EHR pilot project.  Not much new news there.  Bottom line: small practices will do just fine with an ASP model, and we need to re-do workflow.  Duh.  They used the Medplexus EHR - which is promoted as an "XML- and Java-based EHR."  I don't get why XML and Java are meaningful in any way as a marketing pitch.  The end'user should not give a hoot what language the code is written in - not should we care how the data is stored.  It could be written in assembler and have the data stored in mvbase for all I care .. just so long as I can query the database (or XML-Base?) in a meaningful way.  The MedPlexus user interface is well-short of intuitive .. but I guess this doesn't make it unique.   OK .. I'll be quiet.
  • Dave and I went down to NYC and met with Steve and his team.  it was fun, and we talked about some ways to get Medscape involved in Medlogs (or perhaps I should say Medlogs involved in Medscape) ..
  • I discovered BMJUpdates+ last week.  It's a free e-mail based medical update service that sends you links to abstracts of articles that have been selected by an editorial team for high relevance and newsworthiness.  This is good.  It's similar to the POEM concept.  Here's what yesterday's e-mail had for me.  Not bad.  No RS feed though ;-)

New articles: colleagues in your discipline have identified the following article(s) as being of interest:

Article TitleDisciplineRele-
vance
News-
worthiness
Long-term dual blockade with candesartan and lisinopril in hypertensive patients with diabetes: the CALM II study.General Practice(GP)/Family Practice(FP)(all)66
Pro-active call center treatment support (PACCTS) to improve glucose control in type 2 diabetes: a randomized controlled trial.General Practice(GP)/Family Practice(FP)(all)66
A 5-year prospective assessment of the risk associated with individual benzodiazepines and doses in new elderly users.General Practice(GP)/Family Practice(FP)(all)76


 

February 07, 2005

Advertising Anyone?

Managing Oncalls and Medlogs is not so demanding .. but as our traffic increases .. so does the cost.  Here's Medlogs.com's traffic for January:

Successful requests: 9,641,953
Average successful requests per day: 34,842
Successful requests for pages: 1,163,362
Average successful requests for pages per day: 4,204
Distinct files requested: 22,320
Distinct hosts served: 40,582
Data transferred: 108.525 gigabytes
Average data transferred per day: 401.590 megabytes

No wonder the hosting fees are going up!

The Google ads are generating some revenue - but not much. 

I'd like to host some advertising on medlogs.com and oncalls.com, but I'm hesitant to do so as I really hate seeing ads on websites myself.  The right ads would have to be well targeted, and ideally text only. 

Ads on OnCalls would allow us to shift from a subscription model to an advertising model.  Many of our users would like this - even though our fees are quite reasonable.

Hmmm.

Any suggestions?

 

Medlogs Updated again

Well .. John's too-kind words motivated me to process the pending additions to Medlogs.com

Signal:Noise is getting high, but there are also some new gems.  We're approaching 300 aggregated medlocal weblogs.

------------------

Steve has invited me down to NYC for a day.  I think I'm going next week.  Will have to call him.

 

February 06, 2005

World population

E-mail today from an old friend :

 

This is a link to a brief synopsis of world population, agriculture, malnutrition and energy issues that is really worth reading. It is very sobering. this is from my Environmental Sciences class at the UNC school of Public Health: http://www.hsl.unc.edu/ereserves/Courses/ENVR101/Sprg05/OO1/Pimentel.pdf 

January 07, 2005

BMJ.com closing free access

Close free access:

Some of the content on bmj.com goes behind access controls on 7 January 2005.

Original research articles will remain completely free from the moment of publication. The full text of all other articles appearing in the print journal (eg editorials, educational articles, and reviews) will be free for the first week after publication and then under access controls for the next 51 weeks. After one year, access controls will be lifted, and all content will once again be free. Abstracts and extract views of all articles will remain free, as will other website content and functions.

Access to bmj.com will be free to BMA members, personal subscribers to the print BMJ, and users from developing countries.


This is too bad. I have enjoyed free access .. and will consider a subscription.

January 03, 2005

Back from Vacation ... journalists, professional writing, HIPAA

Back from vacation.

Journalists & Medical writing & Blogging:

Dave Winer's post this morning brings up the differences between journalists and bloggers. Dave says that bloggers provide the reader with a better context, since they (we?) are transparent about our opinions - while the journalist attempts objectivity. Of course they can't be objective - so the reader always wonders about the hidden (or even subconscious?) agenda.  He's right. But in medicine there may be a difference.  My exposure to medical journalism last month was a bit of an eye-opener. A well-established medical publisher is working on a plan to develop a daily medical news product.  It's a bit like a weblog. Likely to be e-mailed and/or web-based. Likely to be very good, if the beta (?alpha) test that I was involved in is any indication.

I was impressed with how good writing conveys information much more clearly than bad writing. Not that medical bloggers are bad writers.  Some are very good indeed.  But many are not. 

I was impressed with how the journalists worked hard to understand what was important and what the readers needed to understand about the topic.   Physicians and writers worked together to pull out the important information .. then whittle it down and provide clarity and depth in a concise manner. 

I think that's too much work for bloggers -- as we simply don't have enough time to work this hard at it.  Not that we couldn't do it .. but that the weblog posting is in addition to our day jobs, and to do this right ... we'd compromise the attention we devote to our day jobs.

More tidbits today:

HIPAA Security is coming. Most covered entities must be in compliance with the final HIPAA Security Rule by April 21, 2005.   Educational materials from CMS ... and ... for the full text (great bedside reading!) here's a pdf of the full HIPAA Security Rule

November 18, 2004

Medical Podcast version 0.5

Ok ...  to celebrate the ~ 5 year anniversary of my weblog (1st post was 11/14/1999) .. I couldn't help but try the newest thing .. podcasting.  It's hard.  Much harder than writing a weblog .. and it's gonna take me a while to get better at this.  Listening to the 1st five minutes (I couldn't bear to listen to more!) .. I found my voice to be all-too soporific.  I'm not really so dull.  Really I'm not!   So .. here it is.  I'm using the Coral Cache to minimize the bandwidth hit on my server .. we'll see how that goes.

Goals for future versions:

  1. Make it shorter  (U=V/W)
  2. Be less sleepy (don't do it at midnight)
  3. Share some information that is useful and (maybe?) insightful

November 15, 2004

PubMed Text Lookup

Here's a link to the text only version of Pubmed.

.. and here's a link to the Palm OS version ...

October 06, 2004

OnCalls Scheduling Software now Syncs with PDA

ok .. so it took me about a year to get back to this .. but only a few hours to actually get it functional!  OnCalls, the web-based medical scheduling software that Dave and I developed, will now sync with a Palm OS or PocketPC.  If you really want to try it, you can log in with username: "demo" and password "demo."  There aren't many people on-call in the demo group, so there may not be anything to sync (I just put in a few folks for this week just in case you go look).  Palm sync is certainly in test mode, but it weems to work pretty well, and I've heard from quite a few users that they discovered it and like it very much.  Here's the audience-particpiation question:  how much extra should I charge for Palm Sync?

Medical Weblog Usefulness

A few days ago, I wrote about the (new) flood of medical weblogs and wondered out loud how we could work together to make weblogs.com (or medical weblogs in general) more useful.  There were a few good comments and Nick had some ideas for medblog guidelines. (read the comments of the entry to see Nick's thoughts).  I had sent Nick an e-mail offering to gather the "grand rounds" at one predictable URL .. and I wonder if he worried I was trying to take it over.  Far from it .. I just want to make it possible for readers to find the grand rounds in one predictable place every week .. ok .. back to what I'm thinkin ..

Making (keeping?) medical weblogs useful. 

What do I mean by useful? 

The Usefulness Equation:

To be useful, medical information should be relevant to everyday practice, correct (valid) and easy to obtain.  Slawson and Shaughnessy describe a formula which relates these three factors in a "Usefulness equation": 

Usefulness Equation

I won't repeat the whole discussion of usefulness here. Please review the link above for more detail.  The important idea here is that in the past .. when there were only a handful of medical weblogs ... they were truly useful.  I wrote mine as an effort to provide to myself and my colleagues an important and useful source of information .. and .. yes .. an outlet for my thoughts and concerns. 

Nick's commentary describes his appropriate concern for the "outlet" component of weblogs.  I've always thought of medical weblogs as a way to provide transparency into the thoughts and actions of real physicians.  This sort of transparency is rare, and patients who see how we think may understand more about how to interact with their physicians, how to critically assess the news reports, and ultimately how to care for themselves better. 

So the readers of medical weblogs could be:

  • Patients (aka real humans)
  • Physicians
  • Residents
  • Students (medical, pre-med, high school, etc)
  • Health Industry Workers .. (from executives to bench scientists to nurse assistants)
  • and so on ..

And I suppose that the view of the usefulness of a post (or weblog) depends on the perspective of the reader.  When I post a lot about technology or dry medical topics, my wife complains that she misses the reflections of the life of a family physician.  But would Nick complain if I whine too much about life in my practice? 

A good (useful) medical weblog will weave the clinical usefulness with the personal components -- just as any good teacher will weave the content they want to convey into an interesting an compelling tapestry.

Sydney and Dr Bob make liberal use of cutting and pasting from the text of important articles in addition to linking to them.  This increases the usefulness of their posts, since it reduces the work.  Fewer clicks for the reader -- no need to follow the link .. read read read .. click "back" and then read the bloggers commentary.

So how do we improve Medlogs.com to filter the blogs/posts in a way that causes the most useful to bubble up to the top?  It's NOT the most linked-to blogs (like the Daypop top 40)  that are the most useful ... and I would agree that it's not likely the most "hits" from the medlogs home page.

This week, Kevin (next week's Grand Rounds editor) posted a request for people to send him suggestions for inclusion in the Grand Rounds.  I would assume that people who think a given post is suitable for consideration means that the post is useful.  Hmm.  But this isn't automatic.  A long-term sustainable solution would not require so much work on the part of Kevin (reading the e-mails, following links, etc) .. nor would it require so much work from those suggesting the posts. 

Would a scoring system work?  Let's say ... we had a little hunk of code that would be embedded in everyone's weblog that would create a little form with every post like with radio buttons .. rating the post on its usefulness from 1 - 5.   The forms would submit to medlogs, which would track the ratings and then generate a "most useful" page of the most useful blog posts .. and perhaps another with a list of the recent posts from the most useful blogs.   Hmm ..


 

 

September 23, 2004

e-prescribing

I went to a meeting of the New York Health Plan Association this week. Lots of talk about EMRs and e-rx. For a little review of e-rx .. read this RAND paper.

What's compelling to me is that e-rx and EMR are such separate processes, and very rarely integrate. For example - if I want to implement e-rx, I need to work with a company that is doing e-rx. But most EMR products will happily print or even fax an rx, but this is NOT e-rx .. and if I use a separate e-rx product, I don't generate a medication list in my EMR.

A key component of e-rx is that the states need to figger out how to facilitate this. In general, they are not. It's ironic that I can call a pharmacy and say who I am (even if I call from a pay phone) and call in a prescription for a patient -- even a 5 day supply for a controlled substance -- yet e-prescriptions are subject to vague guidelines.

August 02, 2004

Voice-recognition

Have been experimenting with Dragon NaturallySpeaking voice-recognition, in a few weeks and today I was able to complete all of my progress notes with a combination of which recognition and templating using electronic medical record.


It certainly easier than just typing the rhythm is something that will take some getting used to.  Certainly, I can't do the voice-recognition in the office with my patients.


I bought an array microphone to experiment with that in the office.  It seems to work OK the headset works a little bit better I think.


The most recent investment was in a good medical dictionary.  It certainly does make a difference.


For example, I'm using a right now (and have been using it for all of this post).  Here's a fake patient dictation:


------------------------


Bob is a 62-year-old man with hypertension.  He's on Lipitor 40 mg as well as hydrochlorothiazide 25 mg.


His Dad had diabetes and bonds not been exercising very much recently.


He's been waking up 16 times a night to go to the bathroom and wonders if this might have something to do with his prostate.


On exam, he's an obese man who looks as stated age.  Vitals are normal.


HEENT: PERRL, heel my.


Lungs are clear cardiac: S-1 S. to no murmur.


Abdomen is obese.  No organomegaly is detected.  Rectal: the prostate is firm nontender and not enlarged.


Labs: a random fingerstick glucose in the office is 172 and urine is positive for glucose.


Assessment: new onset of Type II diabetes.  A referral was made to see the nutritionist and for diabetic age patient.  I gave him a handout on appropriate exercise routines and appropriate dietary modifications.  I gave him a prescription for a glucometer and Kathy the very excellent nurse spent sometime within teaching them how to use a glucometer.  To follow up next week and show me the glucose walks and will further assess his progress.  A referral was made on Dr. I. Dr. (the ophthalmologist)


Jacob M. Reider M.D.


 



------------


As you can see, it didn't get absolutely everything but I made no effort to correct anything at all in the above dictation.  I spoke normally and took about 40 seconds to dictate.


Bottom line: voice-recognition may actually be functional for some physicians.


 

July 04, 2004

Moblogging

This post is a test of the moblogging functioality of MO:Blog ..so far the only moblogging software I've been able to get to function on mt treo 600 ... Let's try making a url to Dave's new blog
not bad. we'll try a picture next time

June 04, 2004

HubMed

Alan posts about a great find: HubMed. Hubmed is so good, I've added a Hubmed search form to the docnotes home page.

June 02, 2004

EHR pilot project provides FPs some playtime

This project at the AAFP received grant funding - $100,000 from the the federal government this month. It's actually not much money, and the project is quite small. I have mixed feelings about it all - in part because I've been doing my very best to help AAFP understand why they should join NAPCI. NAPCI is a collaboration of primary care specialties. No one is in charge and we all work together to work toward the same or similar goals. Yet AAFP seems to think that NAPCI is going to slow down the work that AAFP is doing, and I simply don't get that. Ugh.

April 22, 2004

Informatics Education

The NHS has some great resources available for anyone developing a curriculim on medical informatics for clinicians.

March 17, 2004

Infrastructure Project Would Enable Patient-Created EMRs

Health-IT World reports that:

A group housed at Duke University's Fuqua School of Business is moving ahead with an effort to build awareness of health information technology among consumers and then develop an IT infrastructure that would allow patients to create their own electronic medical record (EMR).

The project, called the Health Data Exchange, is being spearheaded by Brian Baum, former chief marketing officer at Cap Gemini Ernst & Young. Baum said he has for many years discussed ways to make health technology a winning business proposition with Kevin Schulman, a doctor who directs Fuqua's Health Sector Management program.

I couldn't find much on the Fuqua website.  It's a good idea ... but I'm not sure the vendors will embrace it.  We'll see.