Yeh .. this one is old news, but I'll mention it anyway … as it was on NPR yesterday. Where's the audio? (if someone can find the link to it .. LMK). It's a study from JAMA that describes how bad UI can cause medical errors. This is a no-brainer. At this week's meeting with a rep from our not-to-be-named EMR vendor (no, it's not really Voldemort) – we learned about some of their UI improvements and I will say that they are starting to "talk the talk." Things we talked about 3 years ago and they looked at us funny like we were speaking Turkish are now appearing in their Powerpoints. It's certainly a welcome change. When one of our pediatricians remarked that he had made errors in the ordering of immunizations because the UI of the immunizations screen is so bad – I wasn't surprised. Bad UI in healthcare applications simply shouldn't be tolerated.
The question, of course, is how we are going to get from here to there.